Thursday, December 8, 2011

Hyundai's CPO Program Wins Intellichoice Award for 2012 Best Overall Program In Popular Brand Category

Hyundai ranked number one in the industry in Intellichoice’s Best Certified Pre-Owned (CPO) Programs for 2012 in the popular brand category – topping Mini, Toyota and Honda after moving up from third last year to take over the industry lead.

“Having America’s Best Warranty™ on our pre-owned vehicles is just another example of how Hyundai stands behind our quality, allowing us to grow in an extremely competitive market,” said Sam Brnovich, executive director, Sales Planning and Retail Operations, Hyundai Motor America. “By continuing to certify our best used cars, Hyundai remains focused and committed to both new and pre-owned customers.”

The pre-owned program and pre-owned warranty provide buyers with an added level of comfort and satisfaction with their vehicle purchase. Besides the great fuel economy, safety, style and technology found in all Hyundai vehicles, Hyundai’s enhanced Certified Pre-Owned vehicle program provides buyers with:

  • 10-year/100,000-mile powertrain warranty (from original purchase date)
  • 150-point inspection
  • Roadside assistance
  • Rental car coverage (up to $35/day for up to 10 days per occurrence)
  • Towing coverage (up to $75 per occurrence)
  • Travel breakdown coverage (for breakdowns more than 100 miles from home, up to $75 per occurrence)
  • 90-Days of No-Charge XM Satellite Radio
  • Free CARFAX Vehicle History Report
  • Vehicles up to five model years old with less than 60,000 miles are eligible

Additional options available to the Certified Pre-Owned Limited Warranty include service contracts such as the Hyundai Protection Plan (HPP) Service Contract Coverage Upgrade, the Hyundai Vehicle Care (HVC) Pre-Paid Maintenance Plan and Hyundai Road Hazard and Wheel Protection Plan (RHT).

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“We congratulate Hyundai for the great strides they have made with their Certified Pre-Owned program in recent years, culminating in their win for best overall program for 2012 in the Popular brands category,” said Tyler Schulze, vice president and general manager, IntelliChoice. “Consumers evaluating the purchase of a CPO vehicle can be confident that the Hyundai program is an excellent choice in terms of program offerings and benefits.”

IntelliChoice has conducted the CPO analysis for the last thirteen years. Manufacturer programs are then rated on the following set of nine criteria that consumers have identified as being most valuable to their decision-making processes:

  • Extended Manufacturer Warranties
  • Title Verification
  • Certification Inspection Process
  • Roadside Assistance
  • Special Financing
  • Return/Exchange Policies
  • Program and Dealer Compliance
  • Used Cost of Ownership
  • Market Penetration

Source: hyundainews.com

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